At Chaco, we believe in sustainability through repairability with our Chaco repair service: ReChaco. Our Michigan-based ReChaco facility takes in over 7,000 pairs of sandals a year: keeping sandals out of the dumpster and on your feet, ready for that next creek, trail, or summer lounge session. Need to repair sandals? Follow these steps to breathe a second life into your beloved adventure partners:
We can fix almost anything, from a broken Chaco strap, to Chaco buckle replacement, to a Chaco sole replacement, the experts at our Michigan located ReChaco facility are veritable shoe wizards, working their magic to get your sandals back on your feet and onto your next adventure.
Step One: Visit our ReChaco page.
Step Two: Follow the prompts to select gender, style, and components in need of some TLC.
Step Three: Choose from a wide range of customizable options and outsoles.
Step Four: Ship them to our facility through a method of your choice: FedEx, USPS, carrier pigeon, drone—whatever gets them there.
Step Five: Stay patient: A Chaco sandal repair expert will contact you with a timeline for your sandal repair.
Step 6: Get back out there, and make sure to show us how you’re using your new (to you) Chacos by tagging us on Instagram with @chacofootwear and #chaconation.